Payment & Refund

Payments for Roastery Epitelappo services are collected according to the quote confirmed before work begins on epitelappo.sbs.

• Saved replies for payment bookings reference this site so history stays on the right ticket at Roastery Epitelappo.
• Accepted methods are confirmed by email from visit@this site and may include card or local transfer depending on Norway norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact visit@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Bergen unless otherwise stated.

Returning visitors can skip the full coffee shop intake when notes are on file while Mon–Fri 07:30–18:00 remains the reliable window for replies. Plain English intake — no generator jargon on the ticket Desk near Marken 34.

Optional coffee shop upgrades are listed separately before you commit and returning-client notes stay attached to your ticket. City regulars know the door note is current.